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Aetna

​​​After-Hours Care

Convenie​nce is important at KelseyCare Aetna because, in today’s world, it's a necessity.

Demanding schedules and busy lives don’t always fit into standard office hours, and neither does illness. When you need a Kelsey-Seybold physician after 5 p.m. or on weekends, you have many choices:
  • Saturday Appointments for sick-care are offered from 9 a.m. to 2 p.m. at four Kelsey-Seybold locations: Kelsey-Seybold’s Clear Lake Clinic, Tanglewood Clinic near the Galleria, Spring Medical and Diagnostic Center in the FM 1960 area, and Fort Bend Medical and Diagnostic Center in Sugar Land. Call our 24-hour Contact Center at 713-442-0000 after 5 p.m. on Friday or on Saturday morning for a Saturday appointment.
  • After-Hours Nurse Hotline. Call our After-Hours Nurse after regular office hours and on weekends and holidays. Part of our integrated care team, our After-Hours Nurses have secure access to your E​lectronic Medical Record and are trained to coordinate your care with our physicians, when needed, in order to provide immediate assistance on a confidential basis. Our After-Hours Nurse will answer your questions, provide expert advice, page your physician when necessary,​ and schedule needed appointments.​
  • Urgent Care Network. Under the KelseyCare Aetna plan, you have access to an urgent care network. Urgent care centers can handle many non-life-threatening conditions such as a high fever, abdominal pains, earache, insect bites, minor cuts requiring stitches, minor burns, muscle spasms, asthma attacks, rashes, and urinary tract and pelvic infections. And because urgent care centers have X-ray capability, they can treat simple fractures and sprains.
  • Emergency Care. The KelseyCare Aetna​ plan offers comprehensive coverage for emergency care through the contracted Aetna network of hospital-based and freestanding ER centers.