Medical Plan Benefits that Members Appreciate
Access, convenience, and VIP services equal high member satisfaction

For Members
When you enroll in the KelseyCare Aetna plan, you get affordable, high-quality, coordinated care. What's more, you have access to a comprehensive provider network and your choice of any Kelsey-Seybold doctor at any Kelsey-Seybold location -- with no referral required. Your KelseyCare Concierge offers personalized, VIP assistance with one easy call.
- Affordable, high-quality coordinated care.
- Access to a comprehensive provider network.
- The freedom to choose any Kelsey-Seybold doctor at any Kelsey-Seybold location.
- No referrals necessary to see a Kelsey-Seybold specialist.
- Personalized, VIP assistance with the KelseyCare Concierge.
- One Electronic medical record electronic medical record that follows you throughout the Kelsey-Seybold network.
KelseyCare Aetna members enjoy many conveniences:
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24-hour appointment scheduling. Just call 713-442-0000.
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No referrals. See any Kelsey-Seybold physician — including specialists — at any of our Greater Houston area locations.
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A KelseyCare Concierge who is your single point of contact and trusted information source through the entire healthcare experience.
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MyKelseyOnline, a convenient tool that enables you to email your doctor’s office, view most test results, and directly schedule appointments with Kelsey-Seybold primary care physicians (Pediatrics, Internal Medicine, Family Medicine) and an expanding list of specialists (Endocrinology, OB/GYN, and more).
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Easy access to our After-Hours Nurse, available after regular office hours and on weekends and holidays to answer health questions, page on-call physicians if necessary, and schedule needed appointments.
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Saturday sick-care appointments for children and adults are available at four locations: Kelsey-Seybold’s Clear Lake Clinic, Memorial Villages Campus, Spring Medical and Diagnostic Center, and Fort Bend Medical and Diagnostic Center.
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Electronic Medical Record. Your secure medical information is available to your Kelsey-Seybold physicians 24/7 through our state-of-the-art electronic medical record (EMR). This saves you time at the doctor’s office and aids in diagnosis and treatment decisions.
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Kelsey-Seybold physicians partner with high-quality medical specialists and partner hospitals, including Sugar Land, The Vintage, and The Woodlands; Texas Children’s Hospital in the Texas Medical Center and West Campus; HCA The Woman’s Hospital of Texas; Houston Methodist Hospitals; Memorial Hermann – Memorial City Medical Center; HCA Houston Healthcare Clear Lake Clear Lake; Kindred Hospital; and Select Specialty Hospital.
Learn more about our comprehensive provider network.
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Cancer care is delivered by Kelsey-Seybold’s nationally recognized
Cancer Center. The University of Texas MD Anderson Cancer Center is available as part of the affiliate referral network for complex cancer cases.
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Affordable, all-inclusive office visit co-pays, with lab and X-ray available onsite at all locations.
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Learn more about outpatient Ambulatory Surgery Center and endoscopy services.