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​​​Medical Plan Benefits that M​​embers Appreciate

Access, convenienc​​​e,​ and VIP services equal high member satisfaction

​For Members

When you enroll in the KelseyCare Aetna plan, you get affordable, high-quality, coordinated care. What's more, you have access to a comprehensive provider network and your choice of any Kelsey-Seybold doctor at any Kelsey-Seybold location -- with no referral required. Your KelseyCare Concierge offers personalized, VIP assistance with one easy call.

  • Affordable, high-quality coordinated care.
  • Access to a comprehensive provider network.
  • The freedom to choose any Kelsey-Seybold doctor at any Kelsey-Seybold location.
  • No referrals necessary to see a Kelsey-Seybold specialist.​
  • Personalized, VIP assistance with the KelseyCare Concierge.
  • One Electronic medical record electronic medical record that follows you throughout the Kelsey-Seybold network.

KelseyCare Aetna members enjoy many conveni​​ences:

  • 24-hour appointment scheduling. Just call 713-442-0000.
  • No referrals. See any Kelsey-Seybold physician — including specialists — at any of our Greater Houston area locations.
  • A KelseyCare Concierge who is your single point of contact and trusted information source through the entire healthcare experience.
  • MyKelseyOnline, a convenient tool that enables you to email your doctor’s office, view most test results, and directly schedule appointments with Kelsey-Seybold primary care physicians (Pediatrics, Internal Medicine, Family Medicine) and an expanding list of specialists (Endocrinology, OB/GYN, and more).
  • Easy access to our After-Hours Nurse, available after regular office hours and on weekends and holidays​ to answer health questions, page on-call physicians if necessary, and schedule needed appointments.
  • Saturday sick-care appointments for children and adults are available at four locations: Kelsey-Seybold’s Clear Lake Clinic, Tanglewood Clinic, Spring Medical and Diagnostic Center, and Fort Bend Medical and Diagnostic Center.
  • Electronic Medical RecordYour secure medical information is available to your Kelsey-Seybold physicians 24/7 through our state-of-the-art electronic medical r​ecord (EMR). This saves you time at the doctor’s office and aids in diagnosis and treatment decisions.
  • Kelsey-Seybold physicians partner with high-quality medical specialists and partner hospitals, including CHI St. Luke’s Health hospitals in the Texas Medical Center, Sugar Land, The Vinta​ge, and The Woodlands; Texas Children’s Hospital in the Texas Medical Center and West Campus; HCA The Woman’s Hospital of Texas; Houston Methodist hospitals in Sugar Land and Willowbrook; Memorial Hermann – Memorial City Medical Center; HCA Houston Healthcare Clear Lake Clear Lake; Kindred Hospital; and Select Specialty Hospital. Learn more about our comprehensive provider network.
  • Cancer care is delivered by Kelsey-Seybold’s nationally recognized Cancer Center in coordination with CHI St. Luke’s Cancer Center. The University of Texas MD Anderson Cancer Center is available as part of the affiliate referral network for complex cancer cases.
  • Affordable, all-inclusive office visit co-​pays, with lab and X-ray available onsite at all locations.
  • Learn more about outpatient Ambulatory Surgery Center and endoscopy services.