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​​​Medical Plan Benefits that M​​embers Appreciate

Access, convenienc​​​e,​ and VIP services equal high member satisfaction

​For Members

When you enroll in the KelseyCare Aetna plan, you get affordable, high-quality, coordinated care. What's more, you have access to a comprehensive provider network and your choice of any Kelsey-Seybold doctor at any Kelsey-Seybold location -- with no referral required. Your KelseyCare Concierge offers personalized, VIP assistance with one easy call.

  • Affordable, high-quality coordinated care.
  • Access to a comprehensive provider network.
  • The freedom to choose any Kelsey-Seybold doctor at any Kelsey-Seybold location.
  • No referrals necessary to see a Kelsey-Seybold specialist.​
  • Personalized, VIP assistance with the KelseyCare Concierge.
  • One Electronic medical record electronic medical record that follows you throughout the Kelsey-Seybold network.

KelseyCare Aetna members enjoy many conveni​​ences:

  • 24-hour appointment scheduling. Just call 713-442-0000.
  • No referrals. See any Kelsey-Seybold physician — including specialists — at any of our Greater Houston area locations.
  • A KelseyCare Concierge who is your single point of contact and trusted information source through the entire healthcare experience.
  • MyKelseyOnline, a convenient tool that enables you to email your doctor’s office, view most test results, and directly schedule appointments with Kelsey-Seybold primary care physicians (Pediatrics, Internal Medicine, Family Medicine) and an expanding list of specialists (Endocrinology, OB/GYN, and more).
  • Easy access to our After-Hours Nurse, available after regular office hours and on weekends and holidays​ to answer health questions, page on-call physicians if necessary, and schedule needed appointments.
  • Saturday sick-care appointments for children and adults are available at four locations: Kelsey-Seybold’s Clear Lake Clinic, Memorial Villages Campus, Spring Medical and Diagnostic Center, and Fort Bend Medical and Diagnostic Center.
  • Electronic Medical RecordYour secure medical information is available to your Kelsey-Seybold physicians 24/7 through our state-of-the-art electronic medical r​ecord (EMR). This saves you time at the doctor’s office and aids in diagnosis and treatment decisions.
  • Kelsey-Seybold physicians partner with high-quality medical specialists and partner hospitals, including Sugar Land, The Vinta​ge, and The Woodlands; Texas Children’s Hospital in the Texas Medical Center and West Campus; HCA The Woman’s Hospital of Texas; Houston Methodist Hospitals; Memorial Hermann – Memorial City Medical Center; HCA Houston Healthcare Clear Lake Clear Lake; Kindred Hospital; and Select Specialty Hospital. Learn more about our comprehensive provider network.
  • Cancer care is delivered by Kelsey-Seybold’s nationally recognized Cancer Center. The University of Texas MD Anderson Cancer Center is available as part of the affiliate referral network for complex cancer cases.
  • Affordable, all-inclusive office visit co-​pays, with lab and X-ray available onsite at all locations.
  • Learn more about outpatient Ambulatory Surgery Center and endoscopy services.