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KelseyCare Concierge

With KelseyCare, you get personal service and a VIP experience.

To make the healthcare experience with KelseyCare® as seamless and hassle-free as possible, we offer a special complimentary Concierge service exclusively for KelseyCare members.
Call your KelseyCare Concierge, Monday-Friday, 8 a.m. to 5 p.m. at 713-442-0006 or toll free 866-609-1630. Email your KelseyCare concierge anytime at
Our courteous and knowledgeable representatives are ready to assist you by facilitating and coordinating the Kelsey-Seybold Clinic experience. They can assist you with:

  • Appointments
  • Billing and eligibility questions
  • Expert help and problem resolution
  • Physician selection

A Single Point of Contact
The KelseyCare Concierge is your single point of contact and trusted information source through the entire healthcare experience.

The KelseyCare Concierge Service offers:
  • Personalized assistance in scheduling appointments and selecting primary care physicians and specialists.
  • Assistance in finding clinic locations close to home, work and school.
  • Answers to questions about your benefits plan.
  • Expertise about specific services available at each clinic location.
  • Coordination of benefit inquiries requiring special medical review.
  • Resolution of complex billing and eligibility issues.
  • Expert help resolving problems and answering any questions you may have about the KelseyCare plan or your benefits.

Your KelseyCare Concierge
Available Monday through Friday, 8 a.m. to 5 p.m.
713-442-9540 (toll free 866-535-8405)