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KelseyCare Concierge
With KelseyCare, you get personal service and a VIP experience. To make the healthcare experience with KelseyCare® as seamless and hassle-free as possible, we offer a special, complimentary Concierge service exclusively for KelseyCare members.
Call your KelseyCare Concierge Monday-Friday, 8 a.m. to 5 p.m., at 713-442-0006 or toll-free 866-609-1630. Email your KelseyCare concierge anytime at kelseycareconcierge@kelsey-seybold.com.
Our courteous and knowledgeable representatives are ready to assist you by facilitating and coordinating the Kelsey-Seybold Clinic experience. They can assist you with:
- Appointments
- Billing and eligibility questions
- Expert help and problem resolution
- Physician selection
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A Single Point of Contact
The KelseyCare Concierge is your single point of contact and trusted information source through the entire healthcare experience.
The KelseyCare Concierge service offers:
- Personalized assistance in scheduling appointments and selecting primary care physicians and specialists.
- Assistance in finding clinic locations close to home, work, and school.
- Answers to questions about your benefits plan.
- Expertise about specific services available at each clinic location.
- Coordination of benefit inquiries requiring special medical review.
- Resolution of complex billing and eligibility issues.
- Expert help resolving problems and answering any questions you may have about the KelseyCare plan or your benefits.
Your KelseyCare ConciergeAvailable Monday through Friday, 8 a.m. to 5 p.m.
713-442-0006 or toll-free 866-609-1630
kelseycareconcierge@kelsey-seybold.com