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Your Kelsey​​Care powered by Cigna Plan


KelseyCare powered by Cigna is your choice for quality, cost, and convenience.

When you are a member of KelseyCare Cigna, you get access to great benefits, like personal assistance from our Member Services team,  24/7 appointment scheduling, and access to specialists without referral. These resources make your KelseyCare experience the best it can be.

You're also Kelsey Connected — meaning you're connected to a caring team of medical professionals who share your medical history through one secure electronic medical record (EMR)​. Using your EMR, your Kelsey-Seybold primary care physician, specialists, and other clinicians work together as a team. You benefit from this "coordinated care" — and your secure EMR gives your doctors a clearer picture of your health. 
You receive the ultimate in convenience and access with the ability to choose from over 450 Kelsey-Seybold physicians at 29 multispecialty care centers throughout Houston. On-site labs, X-rays, and pharmacies, plus multiple medical specialties and diagnostic services, are available all under one roof. 
Access to Premier Hospital Partners
In addition to getting affordable, quality care from trusted healthcare professionals, you have access to premier hospital partners in the Texas Medical Center and surrounding communities. Our network includes:

  • Baylor St. Luke's Medical Center in the Texas Medical Center, St. Luke's Sugar Land Hospital, St. Luke's The Woodlands Hospital, and St. Luke's Patients Medical Center
  • Texas Children's Hospital
  • HCA Houston Healthcare Clear Lake
  • HCA Houston Healthcare The Woman's Hospital of Texas
  • Houston Methodist Hospitals and select Memorial Hermann facilities

Access to Top Doctors
Your Kelsey-Seybold physician may refer you to selected specialists as part of your treatment plan. KelseyCare affiliate specialists — like Kelsey-Seybold physicians and specialists — are among Houston's top doctors and include physicians from the Texas Heart Institute, Baylor College of Medicine, UTHealth, and leading private practices.

You do not need a referral to see a Kelsey-Seybold specialist, including more than 450 doctors in more than 55 medical specialties. However, you will need a referral from your Kelsey-Seybold physician to see KelseyCare affiliate specialists.​​

Round-the-Clock Member Conv​​eniences​

KelseyCare Cigna members enjoy many conveniences:

  • 24-hour appointment scheduling at 713-442-0000.
  • Choose the Kelsey-Seybold physician you want to see at any of our twenty-nine multispecialty care centers and make an appointment with a Kelsey-Seybold specialist with no referrals required.
  • Your KelseyCare Member Services helps you choose a doctor, find the most convenient clinic location, and resolve questions and concerns. The KelseyCare Member Services are available Monday through Friday, from 8 a.m. to 5 p.m. Call the KelseyCare Member Services at 713-442-0006 (toll-free: 866-609-1630).
  • MyKelseyOnline, your secure connection to Kelsey-Seybold Clinic, lets you email your doctor's office, view most test results, and directly schedule appointments with Kelsey-Seybold primary care physicians (Pediatrics, Internal Medicine, Family Medicine) and an expanding list of specialists (Endocrinology, OB/GYN, and more). Sign up for MyKelseyOnline to learn more.
  • After-Hours Kelsey Nurse Hotline at 713-442-0000. Call our After-Hours Nurse after regular office hours and on weekends and holidays. A Kelsey-Seybold nurse will answer your questions, page your physician if necessary, and schedule needed appointments.
  • Saturday Sick-Care Appointments for children and adults are available from 9 a.m. to 2 p.m. at Kelsey-Seybold's Clear Lake Clinic in Webster, Memorial Villages Campus, Spring Medical and Diagnostic Center in the FM 1960 area, and Fort Bend Medical and Diagnostic Center in Sugar Land. Call our 24-hour Contact Center at 713-442-0000 after 5 p.m. on Friday or on Saturday morning for a Saturday appointment.
  • One-Stop Care. With 29 convenient locations throughout the Greater Houston area, Kelsey-Seybold brings primary care, many specialists, lab and X-ray,​ and on-site pharmacies together for you. We offer advanced imaging (MRI, CT, PET, digital mammography, bone densitometry), and outpatient surgery on a scheduled basis.
  • Electronic Medical Record. Your secure medical information is available to your Kelsey-Seybold physicians 24/7 through our state-of-the-art electronic|medical record​. This saves you time at the doctor's office and aids in diagnosis and treatment decisions.​