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Important Contact Information

For More Information: 713-442-4844 or 512-233-7104
For more information about KelseyCare administered by Boon-Chapman, Julio Iturriaga, Manager, Large Group & Strategic Sales at 713-442-5852 or​, or Jody Bright, Boon-Chapman, at 512-233-7104 or

24-Hour Appointment Scheduling: 713-442-0000
Kelsey-Seybold’s Contact Center operates 24 hours a day, 7 days a week for your convenience.

After-Hours Nurse: 713-442-0000
Speak with a Kelsey-Seybold nurse after regular office hours, on holidays and on weekends. Our After-Hours Nurse can assist you and refer you for care.

KelseyCare Concierge: 713-442-0006
(Toll-free: 866-609-1630)
Call your KelseyCare Concierge Monday-Friday, 8 a.m. to 5 p.m., for personalized assistance in scheduling appointments and selecting physicians.

MyKelseyOnline Help Line: 713-442-6565
Call the MyKelseyOnline Help Line if you are having problems setting up an account or logging in to your account. This service is available Monday-Friday, 8 a.m. to 5 p.m.

Release of Information: 713-442-5700
Call our Medical Records Department for an authorization for release of information or download a form (pdf format) here.

Questions about Claims and Plan:
For general information and questions about your KelseyCare administered by Boon-Chapman plan, please email: or call 1-800-936-6903.

Trouble Logging in to Your Boon-Chapman Web Portal:
Please email if you are having difficulty logging in to your member or employer web portals.​​